Olight Store Reviews

Based on 7 customer reviews and online research, olightstore.com has a consumer rating of 2.0 out of 5 stars, indicating that most customers are not satisfied with Olight Store.

2.0 / 5.0

7 Reviews

5 Stars(1)

0%

4 Stars(1)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(5)

0%

How would you rate Olight Store?

Customer Reviews (7)

Sort by: Most Recent
Carlos Hart
Posted on 05/24/2021
M2r pro doesn't work properly.

M2r pro doesn't work properly.

Helpful
Reply
Guest
Posted on 03/12/2021
3 months to get a refund.

3 months to get a refund.. Literally ordered and returned November 2020.. last year! I got my refund today March 11th 2021. The new light works fine but I will never order from them again. Not to mention their lights are made in China.. so I'll no longer help them support the CCP indirectly.

Helpful
Reply
Travis Ray
Posted on 01/27/2021
Great product: BALDR MINI & OUTSTANDING Customer Service

Ordered a BALDR MINI from an Olight Affiliate (Sootch00) for their 10% discount offer on 21 Jan 2021 at 9:11PM and and received my BALDR MINI on 25 Jan 2021 at 12:47PM. I even emailed Olight day after ordering at *******@olightstore.com and they emailed me USPS tracking number same day. The light & laser work great and fit perfectly on our Sig SP2022 rail right out of the box. There were some parts included if you had a different rail configuration, but not in my case! Glad I didn't have to modify mounting plate. I accidently dropped our baldr mini about 2 feet while it was mounted and it stayed secure on our Sig's rail! Overall experience with Olight was outstanding. So glad I didn't pay attention to negative reviews. Excellent company and affordable & great products!

Helpful
Reply
Lucas Graham
Posted on 12/28/2020
Can't complain

I purchased some items during the flash sale. My order was promptly delivered with spot on communication throughout.

Helpful
Reply
Wallace Marshall
Posted on 12/13/2020
Extremely Poor customer service

Extremely Poor customer service.
They will not respond. Very poor experience.
Do NOT buy from Olight - you will be disappointed like me.

2
Reply
Clara Cox
Posted on 11/25/2020
They cater to resellers

Absolute subpar products for premium money. They indicate limits on items but then allow resellers to purchase in bulk. Within an hour of sales starting the average person can't purchase a lot of items but the following day you can see the exact same products being resold for a premium.
Countless issues with their products and bad reputation with the BBB. They even respond on the BBB website by blaming all issues on the purchaser. They never own up to anything. The last product I got from them was a gift which caused a fire in my vehicle, total loss. Go anywhere but olight to buy a light, you'll be thanking me later

Helpful
Reply
Hannah Burton
Posted on 08/19/2020
Mediocre and overpriced

Mediocre and overpriced. Even during flash sale, still not worth the money. Please beware, it's not a USA company, it's 100% Chinese.

3
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question